AI-Powered BPO.
Infinite Scale.
Tevrix AI replaces traditional outsourcing with AI agents that handle customer experience, HR, finance, and every repeatable business process — at a fraction of the cost, at 140× the speed.
Business Processes,
Fully Automated.
Business Process Outsourcing (BPO) is a $280 billion industry that moves repetitive business operations — customer service, HR, and finance — to offshore human teams, particularly in India.
Tevrix AI is India's first AI-native BPO platform. We replace those human teams with autonomous AI agents that handle edge cases, adapt to your specific business logic, and integrate directly into your enterprise stack.
CX That Scales
Without Limits.
Traditional CX scales linearly — more customers means more agents. Tevrix AI breaks that constraint. Every customer gets instant, personalized, empathetic service regardless of volume.
The CX Interaction Journey
Customer Initiates
Via voice, chat, email or social — the AI detects intent in under 200ms.
Context is Retrieved
Full customer history, account details, and previous interactions loaded instantly.
Personalized Response
AI generates a contextually accurate, empathetic response — not a script.
Resolution or Route
Query resolved on first contact, or intelligently escalated with full brief.
CRM Sync & Sentiment
Every interaction logged, sentiment scored, and action items created automatically.
Why AI CX Outperforms Humans
Emotional Intelligence
AI detects sentiment in real time, adjusting tone and approach for frustrated or confused customers.
Proactive Outreach
Doesn't wait for problems — reaches out when anomalies detected in customer behavior or account.
Hyper-Personalization
Every interaction informed by full customer history, preferences, and journey context.
Finite State Machine
Architecture.
Every AI agent is architected as a deterministic finite state machine — guaranteeing predictable, explainable, and auditable behavior at every decision point.
Why Finite State Machines?
Deterministic
Every state transition is explicit — no hallucinations, no unexpected behavior in production.
Explainable
Full audit log of every decision: why the AI said what it said, in what state, with what context.
Composable
FSMs can be nested and chained — simple agents for simple tasks, complex orchestrations for edge cases.
Compliant
Regulatory compliance (GDPR, HIPAA) is enforced at the state level — never an afterthought.
Continuously Learning
State transition probabilities update with each interaction — the machine gets smarter over time.
Six Modules.
One Platform.
Each module is a dedicated AI agent. Click to explore detailed ROI, technology, and deployment info.
AI Customer Care
Resolve 90% of queries instantly across voice, chat and email — 24/7, in 120+ languages, with zero wait times.
AI HR & Talent Ops
Full-cycle recruitment and HR operations — sourcing, screening, scheduling, onboarding — with zero HR headcount.
AI Financial Analyst
Real-time bookkeeping, invoice processing, audit preparation, and financial forecasting — no finance department needed.
Document Intelligence
Contracts, compliance docs, reports — extracted, classified, and routed automatically across your enterprise stack.
AI Reception & Voice
Inbound and outbound calls handled by voice AI with human-level empathy, across 120+ languages, 24/7.
Custom Process Design
Every company has unique workflows. Our AI architects map, learn, and automate your specific processes in weeks.
Every Sector. One AI.
E-Commerce
Returns, order updates, CX at scale.
Healthcare
Appointments, records, billing.
Banking & Finance
Collections, KYC, support.
Telecom
Plan changes, technical support.
Insurance
Claims, renewals, underwriting.
Logistics
Tracking, exceptions, coordination.
Real Estate
Lead qualification, scheduling.
Education
Admissions, support, compliance.